Privacy Policy

Effective Date: 3/1/2025
Last Updated: 3/1/2025

Bracer Systems Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including information collected through SMS/Email/Phone communication.

1. Information We Collect

We may collect the following personal information:

Contact Information – Name, phone number, email address, and company name.
Communication Data – Any messages, inquiries, or responses sent via SMS or other communication channels.
Service Information – Details about the services requested, provided, or discussed.

We do not collect sensitive personal data such as payment details, social security numbers, or financial account information through SMS.

2. How We Use Your Information

We use personal information for the following purposes:

To communicate with you regarding your inquiries, service requests, or ongoing support.
To provide appointment reminders, service updates, or follow-ups.
To improve our customer support and ensure the best possible service.
To comply with legal obligations.

We do not use SMS for marketing, promotional campaigns, or automated bulk messaging.

3. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

Service Providers – With trusted partners who assist in providing services (e.g., IT support, hosting providers) under strict confidentiality agreements.
Legal Compliance – If required by law, regulation, or legal process.
Business Operations – In case of a business transfer, merger, or acquisition where personal data is required to be transferred as part of company operations.

4. SMS Consent and Privacy

Your SMS consent is used solely for direct communication with our company.

We do not share SMS consent with third parties for marketing purposes.
You may opt out of SMS communication at any time by replying "STOP" or contacting us directly.
We do not send unsolicited messages.

5. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you.
Request corrections to any inaccurate information.
Opt out of SMS communication at any time.
Request the deletion of your personal data where applicable by law.

6. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Bracer Systems Inc.
P.O. Box 1366

Nisku, AB T9E8A8

contact@bracer.ca
587-400-9573

For SMS opt-out requests, reply "STOP" to any message or contact us directly.